Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE OR PLACING AN ORDER WITH NURSERY PLAY LTD.

OUR WEBSITE

Nursery Play Ltd is the owner and operator of this website. Unless otherwise specified, the content on this website is presented for the purposes of promoting and marketing Nursery Play Ltd products and services or providing health and parenting advice.

By using the Nursery Play website you agree to be bound by Nursery Play Ltd terms and conditions of use (terms & conditions) listed below.

This site is for personal, non-commercial use only.

COPYRIGHT

(i) No content from Nursery Play Ltd’s website or any website owned, operated, licensed or controlled by Nursery Play Ltd may be used, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

(ii) The service marks, trade names, trademarks, patents, patents pending and design rights are proprietary to Nursery Play Ltd.

(iii) Nursery Play Ltd reserves all of its rights as the copyright owner.

LANGUAGE

This website is only available in English.

MAKING AN ORDER

You can submit an order for products to NurseryPlay.com by contacting Nursery Play Ltd direct through one of our Email links (preferred for overseas delivery), telephone numbers or by clicking on one of our ‘BUY NOW’ buttons on our website.

All prices are calculated in (£)UK Sterling and include VAT (20%) unless specified.

Deliveries within mainland UK are subject to a flat rate shipping fee. Orders outside of mainland (UK) may be subject to an additional charge.

Goods supplied are not for resale unless an agreement is in place with Nursery Play Ltd in advance.

We are under no obligation to accept your order, but would normally do so where the product is available and if the order reflects current pricing and your credit card/ debit card payment is approved by your credit card/ debit card company. For overseas delivery, you will receive the P&P price on application.

TERMS OF PAYMENT

Upon providing us with details of the Payment Card and submitting the Order:

(i) You will confirm and undertake that the information contained within the Order is true and accurate and that you are duly authorized to use the Payment Card.

(ii) You will also authorize us to deduct from the Payment Card account, the full price of the Goods and all other payments which may become due to us under the Contract.

(iii) In the event that it is not possible to obtain full payment for the Goods from your account in preparation of the delivery, we can cancel the order or suspend any further deliveries to you. This does not affect any other rights we may have.

(iv) Where goods may be returned by you in accordance with your rights under the provisions of clause, we shall credit the Payment Card with the appropriate amount.

(v) Your personal information is private and will not be passed on to any third party without your permission. Unless solely due to our negligence we cannot be held liable for any losses you may suffer.
If in any event your payment card is used fraudulently you are entitled to cancel the payment and be reimbursed by the card issuer without being charged for the loss.

(vi) No contract will subsist between you and Nursery Play Ltd for the sale of any product or service provided by Nursery Play Ltd unless and until you have received confirmation of your order in the form of a receipt or email confirming details of your order. Once the receipt or email has been received, there will be a legally binding contract between us.

DELIVERY

Although we aim to dispatch all orders within 48 hours, please allow up to 10 days for delivery in the UK.

On request, we can dispatch to many EU countries plus many other countries outwith the EU. Please contact us before ordering if you are outside mainland UK and we will try to help facilitate your order.

Delivery times to countries outside the mainland UK may vary.

Product availability for products are listed on the website where possible. All advertised dispatch times are estimates only and should not be relied upon as guaranteed. Where we become aware that a product that you have ordered is no longer available or cannot be obtained from our suppliers we will cancel your order and immediately refund your card with any monies taken.

RETURNS

These terms and conditions apply:

(i) You may cancel your order for goods for any reason, however, your right to withdraw ends seven (7) days from the initial purchase (from the day that you entered into an agreement with Nursery Play Ltd) even if you have already received the goods. Any product returned must be received by us in the same condition and, to the extent possible, in the original packaging as when we delivered to you. The customer bears all costs of returning the item to Nursery Play Ltd.

To cancel your order you must notify Nursery Play Ltd by email- sales@nurseryplay.com

(ii) If you decide to cancel your order but Nursery Play Ltd has already dispatched the product to you then you must call us on +44 (0)141 571 7313 to arrange a return, the customer bears all costs of returning the item to Nursery Play Ltd. Sealed items should not be unpacked.

(iii) We will replace products (or the faulty part) free of charge or, refund to you the price of the products by way of credit to your credit or debit card account. This only applies if the instructions governing the use of the products have been followed. We will not have any further liability in respect of the products. This does not affect your statutory rights as a consumer.

WARRANTIES

(i) The products which are sold via our website(www.nurseryplay.com) have been
designed to comply with the statutory legal requirements. All components of these products have been tested and adhere to all safety standards, regulations and legal requirements which apply in the United Kingdom, United States, Rest of Europe and other countries. Products will be covered for a period of 3 weeks from delivery, from defects in materials and workmanship.

(ii) The headings in these conditions are for convenience only and will not affect their
interpretation. If any details whether in full or in part of these conditions are deemed invalid, unlawful or unenforceable in any jurisdiction, it will not affect the validity of the other provisions in these conditions.

CUSTOMER SERVICE

We will try and resolve any disagreements or queries quickly and efficiently. If you are not happy with the way we deal with any disagreement and you wish to take court proceedings against us, you must do so in the courts of Scotland(UK).